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Re: Uninstalled Dropbox, Dropbox deleted my windows 10 downloads folder

Uninstalled Dropbox, Dropbox deleted my windows 10 downloads folder

daveg0321
Explorer | Level 4

hi, help! I uninstalled dropbox with revo uninstaller and it removed the entire windows 10 "downloads" folder. Now when i click on downloads i get an error in windows 10 saying "the location is unavailable". what should i do? :*(

1 Accepted Solution

Accepted Solutions

Re: Uninstalled Dropbox, Dropbox deleted my windows 10 downloads folder

Jay
Dropboxer
Hi @daveg0321, thanks for posting today.

I understand you concern over these missing files. Generally, we don't recommend using third party uninstallers to remove Dropbox, as issues like this could occur.

It sounds like you had enabled the automatic computer backup feature in the Dropbox desktop application.

Do you know if that app also deleted the Dropbox folder on your machine, or just the app itself?

This will help me to assist further.

Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

6 Replies 6

Re: Uninstalled Dropbox, Dropbox deleted my windows 10 downloads folder

Jay
Dropboxer
Hi @daveg0321, thanks for posting today.

I understand you concern over these missing files. Generally, we don't recommend using third party uninstallers to remove Dropbox, as issues like this could occur.

It sounds like you had enabled the automatic computer backup feature in the Dropbox desktop application.

Do you know if that app also deleted the Dropbox folder on your machine, or just the app itself?

This will help me to assist further.

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Uninstalled Dropbox, Dropbox deleted my windows 10 downloads folder

daveg0321
Explorer | Level 4

Hi Jay, thanks for replying. 

 

I managed to fix the issue i was having. Sorry to trouble you 🙂 Had to reinstall dropbox, sync the folders back up, then uninstall it through windows. 

 

Yes, the trouble was 3rd party uninstallers (in this case revo) and its particularly violent scrubbing


Thanks!

Re: Uninstalled Dropbox, Dropbox deleted my windows 10 downloads folder

Jay
Dropboxer
Thanks for letting me know you were able to locate your files @daveg0321!

Enjoy your week ahead!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Uninstalled Dropbox, Dropbox deleted my windows 10 downloads folder

jiujitsujim
New member | Level 2

Posting for anyone who has the same issue with a Mac...

 

When I Deleted dropbox (just put it in trash and emptied the trash as instructed) it also deleted the 'Downloads', 'Desktop' and 'Documents' folders from the hard drive ( ...Users/yourUsername/ or just Cmd+Shift+H in Finder)

 

Then there were only (locked) links that redirected to the dropbox file locations. Because they were locked, I could not delete the links nor would it allow me to create new file folders with those names. To unlock, select the icon and select File > Get Info (or Cmd+I), click the box unlock and delete the link. The Mac will automatically create a new file folder (except it didn't do it for Desktop so I had to create that one manually)

Re: Uninstalled Dropbox, Dropbox deleted my windows 10 downloads folder

noah-beep
New member | Level 2

Same issue here but I didn't use a third party uninstaller, I lost all my downloads and when I downloaded one thing... It was all gone 😞 Please help!!! Please tell me dropbox can help

Re: Uninstalled Dropbox, Dropbox deleted my windows 10 downloads folder

noah-beep
New member | Level 2

WAIT, I just reinstalled dropbox and found all my Downloads back!!!!

Need more support?