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Upgraded to Mojave 10.14.6 Combo Version - Syncing no longer working

jeffbass
Explorer | Level 4

I have upgraded my new iMac and MacBook Pro to Mojave 10.14.6 Combo Version.  MacBook Pro works perfect, iMac no longer syncs.  I have tried to restart computer, did not work.  Trashed Dropbox and reinstalled, still not syncing.   I do have McAfee Livesafe on both computers.  McAfee has never been a problem.  Any sugestions? 

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Re: Upgraded to Mojave 10.14.6 Combo Version - Syncing no longer working

Super User II
Super User II

May be worth just checking this article if you are seeing Red X's


 


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7 Replies 7

Re: Upgraded to Mojave 10.14.6 Combo Version - Syncing no longer working

Super User II
Super User II

Have you tried without McAfee? That software has historically caused HUGE issues for Dropbox


 


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Re: Upgraded to Mojave 10.14.6 Combo Version - Syncing no longer working

jeffbass
Explorer | Level 4

I discovered many files had red “X” marks.   When I started to delete them, they magically appeared again and Dropbox started to sync.   All seems okay now.  Very Strange.  I have know idea why this occurred.  Been a paid subscriber since the beginning.   This is the first time I have ever had an issue.  All files on this computer are local. 

Re: Upgraded to Mojave 10.14.6 Combo Version - Syncing no longer working

Super User II
Super User II

May be worth just checking this article if you are seeing Red X's


 


- - -


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 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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Re: Upgraded to Mojave 10.14.6 Combo Version - Syncing no longer working

danaantje New member | Level 2
New member | Level 2

same here! Anyway how can i quit or deactivate Mcafee easy? I'm admin but not masteradmin (it's a office device)

Re: Upgraded to Mojave 10.14.6 Combo Version - Syncing no longer working

Dropboxer
Dropboxer

Hey there @danaantje,

For closing or temporarily disabling McAffee, I would suggest doing a quick web search or contacting McAffee Support for further assistance with this.

Otherwise, if you're having issues with the Dropbox desktop app, please feel free to let us know in more detail what your specific issue is and I'd be more than happy to assist you.

Let me know - thanks!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Upgraded to Mojave 10.14.6 Combo Version - Syncing no longer working

danaantje New member | Level 2
New member | Level 2

McAffee is the BAD GUY!

It's working now... pfff

Re: Upgraded to Mojave 10.14.6 Combo Version - Syncing no longer working

Dropboxer
Dropboxer

Hey @danaantje,

Thanks for keeping us in the loop here! I'm glad to hear that you managed to solve the issue you were having.

If you should have any further issues then please don't hesitate to give me a nudge here, I'd be happy to assist.

Have a great day! 


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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