Upload Request Server Error

[Saskia448]

Hi - I have tried multiple times to upload an .mp4 file, 65 MB, and I have 2 GB storage - no other folders or files. No shared folders or files. I have tried browsing for the file, as well as drag & drop. Same lack of results.

I have high speed internet.

Error notice:

"There was a server error during upload request"

Am I doing something wrong? How to fix?

Thanks in advance for any help.

[Jay · Accepted solution]

Hi @Saskia448, thanks for messaging the Community!

If you're using a browser, could you try switching browsers to see if this helps? 

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. 

Keep me updated with any progress!

[Saskia448]

Yay Jay! Opened a private window (Firefox) and discovered 3 shared folders I (thought) I had deleted. I removed myself from the share and deleted them. Then no problem up loading the mp4 file.

Thank you so much!

S

[Jay]

Glad to hear it, @Saskia448, enjoy the rest of your week!