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Upload Request Server Error

Upload Request Server Error

New member | Level 2

Hi - I have tried multiple times to upload an .mp4 file, 65 MB, and I have 2 GB storage - no other folders or files. No shared folders or files. I have tried browsing for the file, as well as drag & drop. Same lack of results.

I have high speed internet.

Error notice:

"There was a server error during upload request"

Am I doing something wrong? How to fix?

Thanks in advance for any help.

1 Accepted Solution

Accepted Solutions

Re: Upload Request Server Error

Dropboxer

Hi @Saskia448, thanks for messaging the Community!

 

If you're using a browser, could you try switching browsers to see if this helps? 

 

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. 

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Re: Upload Request Server Error

Dropboxer

Hi @Saskia448, thanks for messaging the Community!

 

If you're using a browser, could you try switching browsers to see if this helps? 

 

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. 

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Upload Request Server Error

New member | Level 2

Yay Jay! Opened a private window (Firefox) and discovered 3 shared folders I (thought) I had deleted. I removed myself from the share and deleted them. Then no problem up loading the mp4 file.

Thank you so much!

S

Re: Upload Request Server Error

Dropboxer

Glad to hear it, @Saskia448, enjoy the rest of your week!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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