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Upload files on shared folder, says I need to upgrade my account...

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Upload files on shared folder, says I need to upgrade my account...

New member | Level 2

Hi, I would like to upload and share photos on Dropbox with a friend. My friend has a dropbox business account with very high storage capabilities. She shared a folder with me and after I have uploaded photos, Dropbox says I need to upgrade my account "My Dropbox is out of space". 

 

I don't see why I should upgrade my account when she has "unlimited" on her end. There must be a way for me to just upload all photos to her folder and they allow me to access them. 

 

Any help on this matter is highly appreciated.

Thanks/Anders 

1 Reply 1
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Re: Upload files on shared folder, says I need to upgrade my account...

Dropboxer

Hi @AndersK, thanks for joining the Community!

 

As you've discovered, shared folders take up quota on all active members' accounts, and not just that of the owner. This is to prevent users from stacking shared folders and accounts to create unlimited storage.

 

If you need to upload files to their account, you can ask them to create a file request to do so. If you then need to view and download files, a shared link to the folder would help too.

 

Hope this helps to clarify matters!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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