I'm trying to upload a 675gb Prores MOV file and the upload is not progressing. There is enough space free on the dropbox account. The desktop client says it's syncing, the sync icon is showing in Finder, but in the sync queue it shows "Uploading 0 bytes". Checking the upload data on the computer itself shows there is no upload happening. Anyone have an idea what to do?
screenshot of client:
I had it run for about 12 hours, and rebooted this afternoon (3 hours ago). The status went to indexing, and that has changed to uploading now. But still no upload activity. The upload is not limited in the settings either. Also checked file permissions on my disk where dropbox resides and no issue found.
I'm running client version 120.4.4598 on macOS 10.15.7
Tried the permission fix but that didn't help either.
Also tried to add a second file, Prores MOV, around 28gb, and this uploaded after indexing and is now visible and playable in the web interface and on other computers connected to the account.
Tried the hardlink fix as well and it didn't work either.
It only happens with this file, already tried a smaller file 28gb and that was uploaded.
After a few days still no progress. Is there a file size limit on Dropbox?
Syncing your files can take time if you have many files or large files.
Please be patient and the files will show up on the Website. Remember to stay logged into your computer and to keep that computer turned on and connected to the Internet.
As for the limit, there wouldn't be one. You can change your bandwidth to "No Limit" which should help.
Let me know if the issue remains, and we'll take it from there.
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