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Uploader Dropbox full message

Uploader Dropbox full message

New member | Level 2

Hello i have a Dropbox account with plenty of space and have created a folder (shared it) for my colleague to upload files to. From his end he is getting a message from Dropbx saying his Dropbox account is full and new files cannot be uploaded.

How can we get around this so he can directly upload to my folder without these issues?

 

Thanks!

1 Accepted Solution

Accepted Solutions

Re: Uploader Dropbox full message

Super User II

@bernie248 wrote:

i have a Dropbox account with plenty of space and have created a folder (shared it) for my colleague to upload files to. From his end he is getting a message from Dropbx saying his Dropbox account is full and new files cannot be uploaded.


He's not uploading to your account. He's uploading to his own, and he needs to have enough space for any files that he uploads. It may be a shared folder that you created, but it still exists in his account.

 

 


How can we get around this so he can directly upload to my folder without these issues?

If he doesn't need to access the files after uploading them, send him a File Request instead.

 

View solution in original post

1 Reply 1

Re: Uploader Dropbox full message

Super User II

@bernie248 wrote:

i have a Dropbox account with plenty of space and have created a folder (shared it) for my colleague to upload files to. From his end he is getting a message from Dropbx saying his Dropbox account is full and new files cannot be uploaded.


He's not uploading to your account. He's uploading to his own, and he needs to have enough space for any files that he uploads. It may be a shared folder that you created, but it still exists in his account.

 

 


How can we get around this so he can directly upload to my folder without these issues?

If he doesn't need to access the files after uploading them, send him a File Request instead.

 

View solution in original post

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