Uploader Dropbox full message

[bernie248]

Hello i have a Dropbox account with plenty of space and have created a folder (shared it) for my colleague to upload files to. From his end he is getting a message from Dropbx saying his Dropbox account is full and new files cannot be uploaded.

How can we get around this so he can directly upload to my folder without these issues?

Thanks!

[Rich · Accepted solution]

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@bernie248 wrote:

i have a Dropbox account with plenty of space and have created a folder (shared it) for my colleague to upload files to. From his end he is getting a message from Dropbx saying his Dropbox account is full and new files cannot be uploaded.

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He's not uploading to your account. He's uploading to his own, and he needs to have enough space for any files that he uploads. It may be a shared folder that you created, but it still exists in his account.

• https://help.dropbox.com/accounts-billing/space-storage/storage-space

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How can we get around this so he can directly upload to my folder without these issues?

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If he doesn't need to access the files after uploading them, send him a File Request instead.

• https://help.dropbox.com/files-folders/share/create-file-request

[dshep]

This is a long standing policy of Dropbox that is kind of BS. I don't believe you'll have this problem with Google, OneDrive, iCloud or really any other cloud provider. Easiest solution = use a different service. Files people share with you shouldn't count against your own storage limit.