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Uploading a video

Uploading a video

Explorer | Level 3

I'm trying to upload a video for a virtual choir, I've already downloaded some, but on this particular one, it says "open the Dropbox app to save items bigger than 150MB" . I've opened the app and it still won't download. it's a 3.11 minute video, can anyone help please?

2 Replies 2

Re: Uploading a video

Dropboxer

Hi @Bmyc; thanks for joining our Community!

 

Can you please let me know the OS of your device and the version of the mobile app you have installed on your phone? Is there a pending update for any of those by the way?

 

As it seems like you're doing this via a web browser, have you tried another one? 

 

Keep me posted!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Uploading a video

Explorer | Level 3

Hi, it's iOS14.1, and the latest version of Dropbox. I've managed to upload it on another Dropbox account, but it took a lot longer than usual. I've tried the web browser and the app.

 

thank you for your help!

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