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Uploading errors via website and "now" 413 Request Entity Too Large

Re: Uploading errors via website and "now" 413 Request Entity Too Large

ram s.3
New member | Level 1

I'm facing the same problem as Pierre-Olivier N...

Re: Uploading errors via website and "now" 413 Request Entity Too Large

Rich
Super User II

Open a ticket with Support.

Open your ticket here: https://www.dropbox.com/support
Track your ticket here: https://dropbox.zendesk.com

Replies take approximately 1 - 3 business days with Pro users getting priority (longer for Basic users).

Re: Uploading errors via website and "now" 413 Request Entity Too Large

Pierre-Olivier
New member | Level 1

Thanks Rich for the link. I've created a ticket.

Re: Uploading errors via website and "now" 413 Request Entity Too Large

Vanessa W.3
New member | Level 1

THANK YOU Rich!  I've also raised a ticket.  I've stopped getting the error message now "413 Request Entity too large", but uploading files from my computer to my Dropbox (to my folder which is not synced anymore with the computer) is taking FOREVER.  My file sizes range from just 50MB to 1-2 GB so file size shouldn't be a problem given the limit is 10GB as Pierre researched.  

Is it normal for it to take 2 hours for 1GB to load to an unsynced folder? Thanks!

Re: Uploading errors via website and "now" 413 Request Entity Too Large

Big D.2
New member | Level 1

I too have the "REQUEST ENTITY TOO LARGE 413" error.  Anyone able to solve this issue easily?

Re: Getting File Too Big Error When It's Not

Meighan O.
New member | Level 1

I am trying to add as an attachment, a video that's 423 MB, I get an error message saying the file is too big... my dropbox account says I have 2.5 GB available.  What gives?

 

Re: Getting File Too Big Error When It's Not

Mark
Super User II

Do you have enough hard drive space?


 


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Re: Getting File Too Big Error When It's Not

Meighan O.
New member | Level 1

I think so...I have roughly 45 out of a total 297 GB on my local C drive....

Re: Getting File Too Big Error When It's Not

Mark
Super User II

Actually, mis-read, sorry. 

If you are adding as an attachment thats to an email? Right? If so the EMAIL is giving you that error, not Dropbox. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: Getting File Too Big Error When It's Not

Meighan O.
New member | Level 1

Any idea why it would be giving the error message since I'm uploading from my dropbox folder? Thanks!

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  • User avatar
    Robert P.16 New member | Level 1
  • User avatar
    Meighan O. New member | Level 1
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    Rich Super User II
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    Mark Super User II
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