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Uploading issues

Uploading issues

Eric204
Helpful | Level 5
Hello i need help.My drop box is not uploading file anymore.it keeps on looding for 1 full day.I have tried to clear my cache and history.i have tried to logout and rest my device but it is still not working.
1 Accepted Solution

Accepted Solutions

Re: Uploading issues

Mark
Super User II

Dropbox seems to be currently undergoing a partial service outage: https://status.dropbox.com/ 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

14 Replies 14

Re: Uploading issues

Chris_J
Super User

Hello Eric204

Thanks for reaching out here in the Community.  Try using a different browser and see if it can complete your task

Although there are limits to uploads.  See this Help Center Article:  https://help.dropbox.com/installs-integrations/sync-uploads/upload-limitations 
Hopes this helps


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if this works and it was a solution, please click on Accept as Solution.  Also clicking on Likes would be super.  Thanks!

Re: Uploading issues

Eric204
Helpful | Level 5
I have tryed that too.The file is still in waiting to upload status.

Re: Uploading issues

Chris_J
Super User

Thanks for replying back, okay, a couple of questions:

 

how big are the files and what type are they?  

Did you check the article that I linked above?

Do you get any error messages when you open up the Dropbox icon?


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if this works and it was a solution, please click on Accept as Solution.  Also clicking on Likes would be super.  Thanks!

Re: Uploading issues

Kirstini
New member | Level 2

I am having the exact same issue where it just keeps loading and loading. I have tried different browsers and nothing has worked. If I ry moving files in my dropbox or renaming them it just loads endlessly. This is obviously a wide spread issue. 

Re: Uploading issues

Eric204
Helpful | Level 5
I am just creating pdf files of my assignment.So i have taken 2 pictures that i want to convert to pdf. The issue is dropbox is not converting my jpg to pdf it keeps looding but no any error message.

Re: Uploading issues

Chris_J
Super User

Hello Kirstini

Thanks for reaching out here in the Community

can you read the questions that I listed for the Original Poster?  these questions I need answers from you also

 

It may be a common issue but we have to ask specific questions to be of assistance to you


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if this works and it was a solution, please click on Accept as Solution.  Also clicking on Likes would be super.  Thanks!

Re: Uploading issues

Kirstini
New member | Level 2

Thank you, but my issue is not that I can't upload files - that worked fine. It's that I cannot move the files into another folder, or rename them. Each time I do this it simply loads endlessly. No error message just constantly loading and never stops. 

Re: Uploading issues

Eric204
Helpful | Level 5
Anyone have an idea kn this issue i need to submit my work.

Re: Uploading issues

Chris_J
Super User

Thanks, Eric

that information really helps us.  I just tried doing the same thing and I have the same issue so it seems to be a bug.  I will try to reach out to the Dropbox team.  I will see if one of the members of the team can reply here

Thanks, Eric


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if this works and it was a solution, please click on Accept as Solution.  Also clicking on Likes would be super.  Thanks!

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    Mark Super User II
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