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Uploading photos from Iphone

Uploading photos from Iphone

joey111
Explorer | Level 3

Hi all. Help!

I have created a folder in my Iphone photos and placed 100 photos in this album.

I have also created a new folder in my Dropbox where I want copies of these photos placed.

In Dropbox I go to the album I created and click 'upload'.  I then find the Iphone photo album and select all the photos in the Iphone Photo album that I want uploaded to Dropbox.  I then click 'next' and then 'upload' and it comes up with an error 'Problem Uploading - An unknown error occurred trying to upload photos or videos. Please try again.'  What am I doing wrong??  I have tried a few different ways, but this error keeps coming up.  For information purposes, I have an Iphone 13.

Thanks so much! 🙂

1 Accepted Solution

Accepted Solutions

Re: Uploading photos from Iphone

Megan
Dropboxer

Awesome news, @joey111

If anything else comes up, you know where to find us.


Megan
Community Moderator @ Dropbox
dropbox.com/support


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5 Replies 5

Re: Uploading photos from Iphone

Megan
Dropboxer
Hey @joey111, I hope you're doing well! 

Have you tried uploading the content in smaller bunches? 

Also, what version of the Dropbox app do you have installed on the device? 

Keep me posted, and we'll take it from there!

Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Uploading photos from Iphone

joey111
Explorer | Level 3
Thanks Megan.
It only allows me to upload one at a time…but I have over a hundred, so im obviously not keen on uploading them one by one.
I have version 258.2.2

Re: Uploading photos from Iphone

Megan
Dropboxer
Thanks for testing this, @joey111

There's another update out, 260.2.2. Can you update, and then clear your app's cache under its settings? 

One more thing, Joey, if you try 50 pictures, instead of 100, does this work? 

Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Uploading photos from Iphone

joey111
Explorer | Level 3

Hi Megan.  I updated the version and it now works.  Thank you so much!!  I have been able to upload all the photos I require.

Thank!

Re: Uploading photos from Iphone

Megan
Dropboxer

Awesome news, @joey111

If anything else comes up, you know where to find us.


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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    joey111 Explorer | Level 3
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