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Urgent help needed on security issue

Urgent help needed on security issue

New member | Level 2

Hi

I cant give specific details, but i urgently need to rewind some folders on my dropbox as they have been the subject of a larger cyber attack at a corporate level - but I cannot find the rewind function.  My work dropbox (the attacked one) is also linked to my personal one.  How can I secure this down or unlink them and remove the ransomeware off my folders.

We cant access our IT tech guys as the whole corporation online and internet access has been taken offline.

Anyone able to help me?

1 Reply 1

Re: Urgent help needed on security issue

Dropboxer

Hi @CVF2; welcome to our Community and sorry to hear about this cumbersome situation.

 

As it sounds like you've been hit by a ransomware, can you please take a look at our dedicated Help Center article and let me know if it helps at all?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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