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Used space

Used space

Pieter3
Explorer | Level 3

Used space, by my backup on 30-04-2021 I used 6,98GB from the 13,4 owned space and now on 24-05-2021 10,6GB without many changes. How can?

I own 13,4GB (base user plus earned space from friends) and had always enough space and now I get a message from Dropbox that I must upgrade my account.

By counting my folders my used space had to be 7GB instead of 10,6GB. Who used my 3,6GB or booked it off?

And how can I get my (not used) space from more than 3,5GB back?

2 Replies 2

Re: Used space

Lori
Dropboxer
Hey @Pieter3, let's have a look into this! 

Can you let me know what you see when you check your account's quota here

If you want to also share a screenshot with me, that's even better.

Let me know what you find.

Lori
Community Moderator @ Dropbox
dropbox.com/support


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Re: Used space

Pieter3
Explorer | Level 3

After cleaning 2,5 GB I have now 8,19GB in use and 5,18GB free

 

 

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    Pieter3 Explorer | Level 3
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    Lori Dropboxer
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