Hi, first time here, i hope i'm not breaking any rules...
I recently purchased a Samsung T5 SSD hard drive to store my dropbox files instead of keeping them locally on my macbook pro which is running out of storage. I noticed that i can still add files to the external hard drive and it'll sync with my dropbox.com, however, I lost the ability to right click on a folder or file and define if i want it to be "online-only" or "local", or even right click and "copy dropbox link".. I have to go to my dropbox app or dropbox.com and find that file in question and copy the link from there. Also some files on the external hard drive have an "online-only" tag and i have no option to download it from the hard drive by right clicking on it..
Essentially, i dont see the status of each folder/file anymore through the external hard drive as I would when the files were being store on my macbook and it's a bit of a pain to share files with people now.
Do i just need to allow a lot of time for the files to re-sync from the external hard drive to the cloud? or is this not supported?
Hi there @adrianoreis, thanks for checking in with us - welcome aboard!
Since you're not seeing the Smart Sync option when you right-click on your files, check out this article which suggests a few initial ways on how you can tackle this.
Also, please note that, in general, we don't recommend keeping the Dropbox folder on an external hard drive, due to unwanted behaviors that may occur, including data loss. You can find more info about this here.
In any case, let me know how you get on and I'll make sure to get back to you as soon as possible. Thanks!