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Vault Flaw? --Vault Locked, But I can still see any files in search

Vault Flaw? --Vault Locked, But I can still see any files in search

beesee
New member | Level 2

Hi- I have activated the vault feature, and lock it with pin. However if I do a simple search any of the files within my vault appears in results. example..I put in my taxes 2020 taxes into vault, now when I go to search and hit W-2, the files shows up. Is this a flaw? I would have thought the vault keeps everything hidden, until i unlock. If anyone can answer this, woudl be great, because the vault is kind of poitnless if you can find a the private file just by using the search.

3 Replies 3

Re: Vault Flaw? --Vault Locked, But I can still see any files in search

Lusil
Dropboxer
Hey @beesee, thanks for reaching out to us about this. 

Out of curiosity, are you able to find these files anywhere outside of your Vault folder?

Have a look and let me know of any updates, cheers!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Vault Flaw? --Vault Locked, But I can still see any files in search

beesee
New member | Level 2

Hi-no they are still in vault, but you can see preview still if you just use the main search.. so any prying eyes could at leaset see a file there, and its preview

Re: Vault Flaw? --Vault Locked, But I can still see any files in search

Lusil
Dropboxer
I'm more than happy to look into this a bit more in-depth with you, so I've sent you a ticket. 

Whenever you have the chance, check your inbox and we'll go from there. 

Thanks again!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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