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Videos not uploading on iPhone 12 Pro max

Videos not uploading on iPhone 12 Pro max

SamW35
New member | Level 2

I hope someone can help me.

My iPhone 12 Pro Max is not uploading videos to Dropbox, photos are being uploaded without issue. On the app there doesn’t seem to be an option to allow videos to be uploaded, it just mentions photos.
Can someone please help?
Thanks

1 Reply 1

Re: Videos not uploading on iPhone 12 Pro max

Jay
Dropboxer
Hi @SamW35, thanks for messaging the Community!

In the camera upload settings, you should see an option for videos.

Could you try checking that it is enabled in that setting?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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