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Virus renamed all my files

New member | Level 2
New member | Level 2

I just logged into my account and all my files and folders now have the following extension added to them "XHAFPXZOZE"

im assuming this is a virus of some sort?

1 Accepted Solution

Accepted Solutions
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Re: Virus renamed all my files

Experienced Collaborator | Level 11

Sorry to hear about this @ninesixx; I'd suggest that you logged a ticket with their Support team (at:https://www.dropbox.com/support) after having gone through the following page of course to be sure: 

https://help.dropbox.com/security/ransomware-recovery

Hope this helps!

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]

View solution in original post

1 Reply 1
Highlighted

Re: Virus renamed all my files

Experienced Collaborator | Level 11

Sorry to hear about this @ninesixx; I'd suggest that you logged a ticket with their Support team (at:https://www.dropbox.com/support) after having gone through the following page of course to be sure: 

https://help.dropbox.com/security/ransomware-recovery

Hope this helps!

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]

View solution in original post

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