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WAV files wont play on phone app

WAV files wont play on phone app

donnydubb
New member | Level 2

So I've been using the phone app for over a year now to playback files in my car and what not. About a month or two ago all of a sudden when I try to play a song it says, "Please download an app that plays this file or modify the file on a computer."

I've never changed any of the settings or anything in the App or on computer so there's literally NO reason why this should be happening. I can copy the link IN THE APP and send it to someone thru Facebook messanger and I can play the files that way??

Did one of the Dev's break the app????

1 Reply 1

Re: WAV files wont play on phone app

Hannah
Dropboxer
Hey @donnydubb and happy Monday!

Can you please send me a screenshot of the error message and also make sure to uninstall the Dropbox app from your phone, restart your device and then reinstall it, to see if that helps?

Cheers!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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