cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know all about tools for creatives that work seamlessly with Dropbox, like Adobe? Well, check it out right here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Warning about 2TB limit but I've only got 5GB in my dropbox.

Warning about 2TB limit but I've only got 5GB in my dropbox.

jaireaux
New member | Level 2

I keep getting a warning that I've exceeded the 2TB limit of my account but when I use "Get Info" in MacOS it shows I only have 5GB in use. Is there a way to see why it thinks I've exceded the limit?

 

Screen Shot 2020-10-24 at 1.00.19 PM.png

1 Reply 1

Re: Warning about 2TB limit but I've only got 5GB in my dropbox.

Rich
Super User II

@jaireaux wrote:

I keep getting a warning that I've exceeded the 2TB limit of my account ...


Are you sure the message says 2TB, and not 2GB?  Are you on a Basic (free) account, or one of the paid accounts?

Poll
Do you work or study in the creative industry? If so, which area?
If you use Adobe, don't forget to check out our latest integrations update here.
Who's talking

Top contributors to this post

  • User avatar
    Rich Super User II
What do Dropbox user levels mean?
Need more support?