cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn more about how Connie, a member of the Community, uses Dropbox here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

What's the maximum size you can download from Dropbox?

What's the maximum size you can download from Dropbox?

Longreef
New member | Level 2

Can someone advise the max file size for downloading from DropBox Office? i.e. the paid version? 

1 Accepted Solution

Accepted Solutions

Re: DropBox Office

Jane
Dropboxer
Hey there (@Longreef), I’ll try to address your inquiry as much as I can, though please do let me know if I’m misunderstanding your request in any way. 
 
You may keep in mind that you can download the contents of an entire Dropbox folder via dropbox.com, as long as both of the following are true:
 
  • The folder is less than 20 GB in total size
  • The folder has fewer than 10,000 total files
From there, can you let me know what you’d like to ultimately achieve, in order to follow-up with you a bit more closely? Do you wish to download the files you’re creating/ modifying through the Dropbox Office Online integration by any chance? 
 
Thanks in advance for talking the time to let me know of the specifics in regards to your initial question & I’m looking forward to hearing back from you on this discussion! 

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

4 Replies 4

Re: DropBox Office

Jane
Dropboxer
Hey there (@Longreef), I’ll try to address your inquiry as much as I can, though please do let me know if I’m misunderstanding your request in any way. 
 
You may keep in mind that you can download the contents of an entire Dropbox folder via dropbox.com, as long as both of the following are true:
 
  • The folder is less than 20 GB in total size
  • The folder has fewer than 10,000 total files
From there, can you let me know what you’d like to ultimately achieve, in order to follow-up with you a bit more closely? Do you wish to download the files you’re creating/ modifying through the Dropbox Office Online integration by any chance? 
 
Thanks in advance for talking the time to let me know of the specifics in regards to your initial question & I’m looking forward to hearing back from you on this discussion! 

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

Re: DropBox Office

Rich
Super User II

Note that the above limitations only apply to a folder that is downloaded from the Dropbox website. When downloading files, there is no limit to their size. If you're having others download files through a share link you've sent, there are daily traffic limits which could affect downloads from your account.

Re: DropBox Office

dab5400
Explorer | Level 4

I am trying to download a large number of pictures from my photo album using a paid version of dropbox.  The download automatically zipped the files and downloaded.  Unfortunately, it only downloads 23 of the selected picture files for a total of 99.9mb.  This seems contrary to everything I have read.

Re: DropBox Office

Walter
Dropboxer
Hey there @dab5400; thanks for joining the discussion here.

Can you please try clearing your browser's cache and/or another browser to see if that helps improve matters?

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
Which Dropbox integrations are you using while working from home?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?