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Where are my files

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New member | Level 2

Hello, I do not use DropBox often and it's been awhile since I last logged in.  I do not see ANY of the files or folders...???  Any suggestions on what to do?  It seems like "DropBox" is pushing me to upgrade from the free subscription, could this be the problem?  I have to pay now?

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Re: Where are my files

Super User II

@NakitaH wrote:

I do not use DropBox often and it's been awhile since I last logged in.  I do not see ANY of the files or folders...???


How long is a while? If your account was idle for more than a year, it was likely deleted due to inactivity, and you've probably signed in to a new, empty account.

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