cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know all about tools for creatives that work seamlessly with Dropbox, like Adobe? Well, check it out right here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Where are my files????

Where are my files????

Luvskrapin
New member | Level 2

Sooo the last time I was on drop box there wasn't "plans" to choose from. So I chose a plan! Everything that I had in drop box is gone!!!! Where did it all go??? How did I get it back??? I'm very upset about this! There are pictures on there I can't replace! Thanks 

1 Reply 1

Re: Where are my files????

Rich
Super User II

@Luvskrapin wrote:

Sooo the last time I was on drop box ...


How long ago did you last use your account. If it was idle for more than a year, the account would have been deleted due to inactivity. Dropbox sends multiple emails before that happens. Unfortunately, once an account has been deleted, neither the account nor the files it contained can be recovered.

Poll
Do you work or study in the creative industry? If so, which area?
If you use Adobe, don't forget to check out our latest integrations update here.
Who's talking

Top contributors to this post

  • User avatar
    Rich Super User II
What do Dropbox user levels mean?
Need more support?