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Why are files going missing from my account?

Why are files going missing from my account?

New member | Level 2

I have login after 1-2 months and i can see few files missing from my account. And it's showing my storage full. Is it deleted automatically by Dropbox? I

1 Reply 1

Re: Files Missing

Dropboxer

Hi @sharifulhaque786, thanks for posting on the Community!

 

I'm sorry to hear about the missing files. Is it possible you have another device or user in a shared folder who could be deleting files on the account?

 

Are you able to recover the missing files from the deleted files page? Are the deletions shown on the events page?

 

Keep me posted!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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