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Why are my photos not on the iPhone app?

Why are my photos not on the iPhone app?

JWhited
New member | Level 2

Hello. When I upgraded to the iPhone 12, all my photos are not available anymore. Before, I had access to all my photo folders that are on my Mac Desktop. I am a photographer and need to send client photos from my phone sometimes and I store them all on DB. TIA!!!!

1 Reply 1

Re: Why are my photos not on the iPhone app?

Jay
Dropboxer
Hi @JWhited, thanks for posting on the Community!

It sounds like you might be signed into a different Dropbox account on your mobile app.

Could you compare the email addresses used for the website, desktop and mobile app using these steps?

If you need any further assistance, please let me know!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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