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Why are others I’ve shared a folder with forced to upgrade their accounts?

New member | Level 2
New member | Level 2

I have a paid account with 2TB of space. I’ve shared a folder for pictures with others that have the basic 2GB of space so we can all upload our photos from a recent event we all participated in. I uploaded more than 2GB of photos and video myself and now those with the basic accounts say they are forced to download everything before they can upload their photos and then prompted to upgrade their accounts. What’s going on here? Shouldn’t they be able to upload their photos into my shared folder which has plenty of space?

1 Accepted Solution

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Re: Why are others I’ve shared a folder with forced to upgrade their accounts?

Super User II
Super User II

No. Sorry.

Upgrades to quota only benefit the person paying.

So work arounds include using Shared links if the persons need download only, or File Requests if they need upload only.


 


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1 Reply 1
Highlighted

Re: Why are others I’ve shared a folder with forced to upgrade their accounts?

Super User II
Super User II

No. Sorry.

Upgrades to quota only benefit the person paying.

So work arounds include using Shared links if the persons need download only, or File Requests if they need upload only.


 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

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