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Why can one user edit the file on one device, but is read-only on another?

New member | Level 2
New member | Level 2

Hi! Can you confirm why a user can edit a shared file from one device but if they log into another device they can only view the file but can no longer edit?

2 Replies 2
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Re: Edit share

Super User
Super User

Hey @AngelLynn, what type of file (e.g., .docx or .txt filetype) are they trying to edit and on which device?

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Re: Edit share

Dropboxer
Dropboxer

Hi @AngelLynn, thanks for posting on the Community!

In addition to @Elixir, is this a shared link to a file, a shared file, or a file inside a shared folder?

Keep me posted!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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