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Re: I can't upload files

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Re: Can't upload files

New member | Level 1
New member | Level 1

Hello there. I just upgraded to Pro and since then I have been having trouble uploading files to my account. I keep getting this message when I try to pull in a folder. When I try to pull in an individual file, it says it is uploading but it's no where to be found.

 

Thanks!

 

Andrea><br> </p>

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Re: Can't upload files

New member | Level 1
New member | Level 1

I need to upload 3900 files of 98 gig in total. When I do this the remark from drop box is that it can only load 3000.

what must I do.

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Re: Can't upload files

Super User II
Super User II

Download and install the Dropbox client. Place the files in the local Dropbox folder that gets created and they will sync to your account. If you don't need them stored locally after that, use Selective Sync to remove the local copy of the folders (but ONLY after they have FINISHED SYNCING).

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Re: Can't upload files

New member | Level 1
New member | Level 1

I am not too sure if i understand you.Are you saying that once I have downloaded the program onto my computer I open the file and drag the folder with the files that i want to upload and then it automatically syncs to the dropbox cloud? Or do I still have to do something further to get the folder on the cloud.

Excuse my incorrect use of terminology unfortunately I am not very technically/computer literate

 

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Re: Can't upload files

New member | Level 1
New member | Level 1

When I try and use my android tablet or phone and click on the link in my Dropbox the message comes up saying can't open "Shortcut .ink".

What app do I download in order to open.

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Re: I can't upload files

New member | Level 1
New member | Level 1

Hi Felicia,

The Dropbox desktop application can handle files and folders of any size or number and is the preferred method of uploading files. The web site uploader has a limit of 10GB per file and cannot upload folders, only selections of files. For folders or larger files you need to use the Dropbox desktop application.

You can read more and find a link to download the application here:

https://help.dropbox.com/desktop-web/desktop-application-overview

For more information on how to add files using the Dropbox desktop application, please visit:

https://help.dropbox.com/desktop-web/add-files

Regards,

Dom

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Re: Files won't upload

New member | Level 1
New member | Level 1

I am also having trouble with photos stuck in upload.  For days and days.  No FAQ has provided a solution and I do not see that anyone answers the same questions above in this community discussion.  I am about ready to use another program to share my photos with my team.  The amount of time spent on trouble shooting with no resolution is not worth my time or the frustration.  This should be simple.

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Re: Files won't upload

New member | Level 1
New member | Level 1

I can't get my files to upload. I restarted my computer. Didn't help. I cleared my cookies and cache. Didn't help. Reinstalled Chrome. Didn't help.

When I drag the folder over, the entire DropBox screen gets a green border, but nothing happens. 

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Re: Files won't upload

New member | Level 1
New member | Level 1

I should add that it worked fine when I uploaded something from my work computer. I don't know what else to do to my home PC to make it work again. 

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Re: Files won't upload

New member | Level 1
New member | Level 1

AFTER HAVING NO TROUBLE WITH DROPBOX RE UPLOADS FROM MY MOBILE BEFORE I NOW HAVE MANY AWAITING UPLOAD .I ALSO AM GETTING ANNOYED AT TIME WAITING FOR THIS & MUST CONSIDER LEAVING DROPBOX AS I CANT FIND A SUITABLE ANSWER TO THIS

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