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Why can't I upload more photos with Camera Uploads?

Helpful | Level 6

My Dropbox status says that I have 10.1% of 6.6GB space used. I want to import 124 photos from phone with Camera Uploads which was about 400mb and it says not enough space to import the files. How can this be solved? 

Basically I'm having the same issue as here but I can't see how it is solved https://www.dropboxforum.com/t5/Dropbox-files-folders/Why-can-t-I-upload-more-photos-with-Camera-Upl...

 

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Why can't I upload more photos with Camera Uploads?

Helpful | Level 6

I downloaded the app to my iphone and it started to sync now through that. Still weird it couldn't do that via cable..

View solution in original post

8 Replies 8
Highlighted

Re: Why can't I upload more photos with Camera Uploads?

Dropboxer
Dropboxer

Hi @mariluukas, thanks for joining the Community!

 

Regarding the error message you’re getting, is it referring to the Dropbox account, or the space available on your phone?

 

Keep me posted!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Why can't I upload more photos with Camera Uploads?

Helpful | Level 6

Dropbox account. I want them form phone to computer. I have 70GB of space in computer. The message says "Out of Dropbox space. Importing these photos would fill up all your Dropbox space. Failed to import 130 of 130 photos."

Highlighted

Re: Why can't I upload more photos with Camera Uploads?

Dropboxer
Dropboxer

Could you check that the Dropbox account signed into the mobile app is the same as the one on your machine and website? A screenshot while hiding personal info of the quota available would help greatly.

 

It's also possible that the photos would take up more space than your available quota, if you have large videos included in the upload.


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Why can't I upload more photos with Camera Uploads?

Helpful | Level 6

I don't use app. I connect my iphone to computer via cable. I don't know how to add screenshots here, I put them to my dropbox :D

https://www.dropbox.com/s/tayypk33jvhz8ux/Screen%20Shot%202020-06-24%20at%2018.31.10.png?dl=0

https://www.dropbox.com/s/vpihg8af1ue5hmf/Screen%20Shot%202020-06-24%20at%2018.31.33.png?dl=0

https://www.dropbox.com/s/k69l8cjhdzi9rcj/Screen%20Shot%202020-06-24%20at%2018.32.08.png?dl=0

 

I'm having the issue also when I don't sync videos, trying to sync only photos ans also if I delete half of the files I'd like to sync..

I've done many restarts to my computer, dropbox and to phone, nothing solves it.

Highlighted

Re: Why can't I upload more photos with Camera Uploads?

Dropboxer
Dropboxer

Could you check the amount of quota you have on your account when you login to it online here, and post a screenshot as well?


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
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Highlighted

Re: Why can't I upload more photos with Camera Uploads?

Helpful | Level 6
Highlighted

Re: Why can't I upload more photos with Camera Uploads?

Helpful | Level 6

I downloaded the app to my iphone and it started to sync now through that. Still weird it couldn't do that via cable..

View solution in original post

Highlighted

Re: Why can't I upload more photos with Camera Uploads?

Dropboxer
Dropboxer

I'm glad to hear that it seems to be uploading now, @mariluukas.

 

Enjoy your weekend!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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