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Why can't some of the folders show up on the Dropbox folder?

Why can't some of the folders show up on the Dropbox folder?

Rappenhaps
Explorer | Level 3

Hi Community

I have a shared folder with work stuff that won't sync completely on my PC. Some subfolders are shared, but not all. Everything is updated on the browser and mobile versions, but not the local PC dropbox. I have uninstalled Dropbox an reinstalled but with no luck.

Growing frustrated,
Rasmus

1 Accepted Solution

Accepted Solutions

Re: Sync issues

Lusil
Dropboxer
Hi there @Rappenhaps, thanks for reaching out to us. 

Since the content of the shared folder is visible on the website, could it be that the names of the items that are not coming up have incompatible characters?

You can check for a list of them, here

Have a look and let me know what you find, cheers!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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View solution in original post

3 Replies 3

Re: Sync issues

Lusil
Dropboxer
Hi there @Rappenhaps, thanks for reaching out to us. 

Since the content of the shared folder is visible on the website, could it be that the names of the items that are not coming up have incompatible characters?

You can check for a list of them, here

Have a look and let me know what you find, cheers!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Sync issues

Rappenhaps
Explorer | Level 3
I think I love you

Re: Sync issues

Lusil
Dropboxer

love-it.gif


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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