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Why did the formatting of my Word doc change when I uploaded it to Dropbox?

New member | Level 2
New member | Level 2

I uploaded a Word document to DB and it changed the whole format of my document.. Anyone know why? 

3 Replies 3
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Re: Why did the formatting of my Word doc change when I uploaded it to Dropbox?

Dropboxer
Dropboxer

Hey there @ricapobre28, I hope you're well today!

 

After uploading the file, are you now previewing the file through the website?

 

If you choose to open the file with Microsoft Word Online (via the "Open" button), do you see the correct formatting there?

 

Let me know - thanks!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Why did the formatting of my Word doc change when I uploaded it to Dropbox?

New member | Level 2
New member | Level 2

Hello, 

 

I opened it online via Open Button but the document still looks different.

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Re: Why did the formatting of my Word doc change when I uploaded it to Dropbox?

Super User II
Super User II

The copy of Word you use on your computer is different from the Word Online version that Microsoft offers. Word Online doesn't support all of the features or possible formatting that you get from the desktop version of the application. As such, there can be some differences when moving a document between the two versions.

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