cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Update: Find information on Dropbox support during COVID-19 here
Close

Dropbox files & folders

Get in sync with the Dropbox Community. Our users can answer all of your questions on files and folders. Join a discussion or start your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

Why does permanently deleting files not restore storage?

Explorer | Level 3

I read this page:

https://help.dropbox.com/files-folders/restore-delete/delete-files#permanent_delete

and I noticed that permanently deleting a file will not give you back the storage that those files took up. Why does this happen? Will it give me back my storage after 30 days (or 180 days for Plus users)? It doesn't make sense to never get your storage back...

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Why does permanently deleting files not restore storage?

Dropboxer
Dropboxer
Hey @Dollar500, kindly note that the implication here is that deleted files don't count against your storage capacity in any case, so permanently deleting them won’t free up any additional space from what's already added back (i.e. from the moment that your files have been transferred to the Deleted Files, you should be able to see that the space is immediately reclaimed). 
 
Hopefully my message sheds a bit of light & please do let me know here if you have more questions about any of the above; it’ll be a pleasure to further discuss that with you. Enjoy the rest of your day until we talk again! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

1 Reply 1
Highlighted

Re: Why does permanently deleting files not restore storage?

Dropboxer
Dropboxer
Hey @Dollar500, kindly note that the implication here is that deleted files don't count against your storage capacity in any case, so permanently deleting them won’t free up any additional space from what's already added back (i.e. from the moment that your files have been transferred to the Deleted Files, you should be able to see that the space is immediately reclaimed). 
 
Hopefully my message sheds a bit of light & please do let me know here if you have more questions about any of the above; it’ll be a pleasure to further discuss that with you. Enjoy the rest of your day until we talk again! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

Polls
Do you know how to organize your files and folders?
We have created a guide on folder best practice, so you can get organized now check it out here.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?