I work for a digital marketing company that uses Dropbox intensively (using the DB homescreen app on an iMac), and the sync continues to freeze when uploading our projects, causing our other team members to not get all the files needed. The files will still be trying to sync after days. A simple computer restart fixes the issue, but we can't keep relying on that due to our workflow. Not sure if this is a DB issue, or more of a RAM computer issue?
The app would show it syncing constantly, but stuck at the same progress and not uploading the certain files. Yesterday it was stuck syncing 6 files with 1min for over an hour, even though there were more the 6 files to sync, until restarting the computer. We do work in large file sizes, and uses a back-up SSD, if it's worth noting. I appreciate any further help!