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Why is Dropbox syncing external drive to my DB account and how to stop it

Why is Dropbox syncing external drive to my DB account and how to stop it

ehordyk
New member | Level 2

I have an 2TB external USB drive and Dropbox is syncing it's contents to my Dropbox account.  I don't recall telling it to do this and I can't find a way to stop it.  Why would it try to sync it and how do I tell it to ignore the external drive?

4 Replies 4

Re: Why is Dropbox syncing external drive to my DB account and how to stop it

Hannah
Dropboxer
Hey @ehordyk, thanks for joining our Community!

Is it possible that you moved the contents of your external drive to Dropbox?

Or do you see a folder with your external drive's name in your Dropbox folder?

This would indicate that you enabled the computer backup feature for your external drive.

If you follow the steps in this article, do you see an option to disable the backup of your external drive?

Let me know how it goes!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: Why is Dropbox syncing external drive to my DB account and how to stop it

danshim
New member | Level 2

Hi Hannah, 

 

There is no option to disable backup to external drives?

 

Best Regards

Re: Why is Dropbox syncing external drive to my DB account and how to stop it

Hannah
Dropboxer
Hey @danshim, thanks for the nudge here!

Have you checked this article for more info on that?

Cheers!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: Why is Dropbox syncing external drive to my DB account and how to stop it

Jamesgangcc
Helpful | Level 5

I'm in my fifth day of a sync after having to do a clean install of a new OS on my mac. 206000 files to go according to the download. What happens is Dropbox sees a file with an * or ! and stops and I have to go find that file and rename it. Okay, that's annoying enough, but I see that Dropbox is indexing and syncing my external drives. I don't need that or want that. How do I STOP THIS MADNESS now.? I don't mind finalizing the sync but the HD has 660GB on it and each External has over 500. Right now. Do I just remove the external drives? I'm sure DROPBOX will just stall and wait for them to be plugged in again. So, what do I do? Thanks. 

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    Jamesgangcc Helpful | Level 5
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    Hannah Dropboxer
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    danshim New member | Level 2
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