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Why is dropdown list not showing as of 1/15/2021?

Why is dropdown list not showing as of 1/15/2021?

S650
New member | Level 2

as of yesterday, Jan 15, 2021 the dropdown lists are not visible. I can't rename, upload or open files.  Is there some kind of big defect with Dropbox currently going on?

1 Accepted Solution

Accepted Solutions

Re: Why is dropdown list not showing as of 1/15/2021?

White Rabbit
Helpful | Level 5

Hey S650

 

Have you tried the following? :

-Switching Browsers

-Incognito mode

-Clearing cache

View solution in original post

4 Replies 4

Re: Why is dropdown list not showing as of 1/15/2021?

White Rabbit
Helpful | Level 5

Hey S650

 

Have you tried the following? :

-Switching Browsers

-Incognito mode

-Clearing cache

View solution in original post

Re: Why is dropdown list not showing as of 1/15/2021?

S650
New member | Level 2
Switching browsers worked. Thanks. I guess I’ll try caching so I can get it to work on chrome again. Thank you.

Re: Why is dropdown list not showing as of 1/15/2021?

White Rabbit
Helpful | Level 5

Happy to help!

 

Let me know if clearing cache on Chrome worked. 🙂

Re: Why is dropdown list not showing as of 1/15/2021?

Froliver
New member | Level 2

I have also encountered this problem in Firefox as of 2021/01/18. Problem persisted when I tried in Chrome, and after clearing caches. Turns out, the dropdown menus were not visible because of the browser zoom level I was using. Once I zoomed in to 100% the menu was visible again.

 

 

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