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Why is my account full?

Why is my account full?

New member | Level 2

My boss made and account for me and my fellow employees but it’s telling me my storage is full and his isnt?

1 Reply 1

Re: Storage

Dropboxer

Hi @jortega1996, thanks for joining the Community!

 

It sounds like you might have joined a shared folder. As you've discovered, shared folders do take up quota on all active members' accounts.

 

If this is the case, the article mentioned above gives info about file requests and sharing links to folders so that you can view and upload files to their account if need be.

 

Hope this helps to clarify matters!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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