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Why is my video audio out of sync for video files uploaded to Dropbox?

When saving a video to device from dropbox, the audio is out of sync

InsaneNest
New member | Level 2

Hi there fellow dropbox users, 

 

I don't remember this happening to me in the past and I have been using the same set-up for months but the problem has been happening for the last two weeks so I'm kinda lost. 

 

I use a Samsung S7, a MacBook Pro 16" 2019 with Catalina and I have the dropbox app on both. Basically I upload videos from my computer onto my Dropbox and then I export the video and save it to my device on my phone so I can upload that said video on Instagram. The problem is that every time I do it now, the audio of the file that's been saved on my device is out of sync... 

 

Anyone knows what to do? 

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    InsaneNest New member | Level 2
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    ariadesigns New member | Level 2
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