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Why is the mp3 file not playing?

Why is the mp3 file not playing?

Iron Spider
New member | Level 2

I was listening to a mp3 audio file and its been loading for twenty minutes not working??? help

me

1 Accepted Solution

Accepted Solutions

Re: Why is the mp3 file not playing?

Jay
Dropboxer
Hi @Iron Spider, thanks for posting on the Community!

Could you try switching browsers to see if this helps? 

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. 

Keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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View solution in original post

1 Reply 1

Re: Why is the mp3 file not playing?

Jay
Dropboxer
Hi @Iron Spider, thanks for posting on the Community!

Could you try switching browsers to see if this helps? 

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. 

Keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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