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Why must my card details be given for a free trial? How can I restore my computer files?

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Why must my card details be given for a free trial? How can I restore my computer files?

New member | Level 2

How can i restore back my files and documents yo their original form

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Re: If the trial is free for 14 or 30 days, then why must my card details be given?

Dropboxer

Hi there @rmungla, thanks for checking in. 

 

You're asked for your credit card details upon signing up for a trial so that, if you haven't cancelled it before it ends, you can automatically be renewed.

 

As for the files, it sounds like you're referring to computer folders, like your Documents, Desktop, and Downloads folders. 

 

In this case, you'll have to turn computer backup off first, before moving them back to their original location. 

 

Let me know how it goes, cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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