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Why my dropbox share for some one and that file automatic duplicate every morning,

Why my dropbox share for some one and that file automatic duplicate every morning,

Explorer | Level 3

Dear all, 

please help to resolve my problem, why my file shared on dropbox with someone, and that file automatic duplicate even they have no to write or edit.

please help me, problem come from ? 

ex: virus,? or because my setting wrong ?

many thanks.

5 Replies 5

Re: Why my dropbox share for some one and that file automatic duplicate every morning,

Dropboxer

Hi @dothang, thanks for reaching out to us. 

 

Just to make sure that we're on the same page, is the duplicate a conflicted copy by any chance? 

 

Does the other user have edit access to the file? 

 

Keep me posted!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Why my dropbox share for some one and that file automatic duplicate every morning,

Explorer | Level 3

Hi Lusil, 

Thank for your answer, I explain my situation, 

I Have a folder shared with 5 persons, and one create a file type .xls duplicate even full drive and limit of Dropbox, but they donot touch on that file, 

please advise, 

many thanks.

Re: Why my dropbox share for some one and that file automatic duplicate every morning,

Explorer | Level 3

hinhlinh.png

this is file duplicate by another person even they donot touch anything,.

thanks

Re: Why my dropbox share for some one and that file automatic duplicate every morning,

Explorer | Level 3

Dear all, 

please help to solve this problem, many thanks

Re: Why my dropbox share for some one and that file automatic duplicate every morning,

Dropboxer

Could you have a look at the filenames in the screenshot and check to see if any of them mention 'conflict' in the name. If so, what kind of conflict is it?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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