cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Update: Find information on Dropbox support during COVID-19 here
Close
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

Why the thumbnails of my photos are blurry unless clicking them to see them full size?

New member | Level 2
New member | Level 2

Why my photos show in the thumbnail as blurry, until I click it to make it full size. 

7 Replies 7
Highlighted

Re: Why the thumbnails of my photos are blurry unless clicking them to see them full size?

Dropboxer
Dropboxer

Hello @visualliu - welcome to our Community!

I'm sorry to hear about the previewing issue you're experiencing and I'd like to help.

At first, could you clarify the OS of your device and send me a screenshot of how this looks like on your end so I can have a clearer picture of the matter at hand?

Thanks in advance!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Highlighted

Re: Why the thumbnails of my photos are blurry unless clicking them to see them full size?

New member | Level 2
New member | Level 2

Hi Walter ,

I have attached the screen shot and its Apple iPhone OS. 

Thanks

Apple iPhone OS. 

 

Highlighted

Re: Why the thumbnails of my photos are blurry unless clicking them to see them full size?

Dropboxer
Dropboxer

Thanks for the screenshot @visualliu. Could you forward me one depicting the blurry thumbnails too as I don't see anything off in the one you included? 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Highlighted

Re: Why the thumbnails of my photos are blurry unless clicking them to see them full size?

New member | Level 2
New member | Level 2

The first one is blurry thumbnails and here is the full resolution one .

 

Highlighted

Re: Why the thumbnails of my photos are blurry unless clicking them to see them full size?

Super User II
Super User II

@visualliu wrote:

Why my photos show in the thumbnail as blurry, until I click it to make it full size. 


It's a thumnail, not a high-resolution image. It's meant as a preview of the original. Also, If your first image is meant to show something blurry, I'm not seeing it. While the first image is a lower quality due to being a reduced size, neither of them appear to be blurry.

Highlighted

Re: Why the thumbnails of my photos are blurry unless clicking them to see them full size?

New member | Level 2
New member | Level 2

So whats the best dropbox image size , maybe i can resize it  myself before transfer to dropbox to avoid being reduced by dropbox .

Highlighted

Re: Why the thumbnails of my photos are blurry unless clicking them to see them full size?

Super User II
Super User II

Any file that you preview will be reduced by Dropbox, because it's only meant to be a lower quality preview of the original image. When you view the original, it will remain unchanged.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?