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Why was my account disabled?

Why was my account disabled?

MoniqueWill
Explorer | Level 3
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Why was my account disabled? Like seriously? I have valuable things there, I’m an active on Dropbox so please tell me why? My email is [personal information removed for security purposes]

22 Replies 22

Walter
Dropbox Staff
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Sorry to hear about this Monique. 

I've moved your post under your original thread to keep things neat around our Community and also removed your email address from you post for security purposes and to best allign with our Community's Guidelines - please refrain from posting personal information on public platforms for your own security's sake in the future. 

That being said, as I wanted to assist, I found your existing ticket on our system and got back to you there. 

Please check your inbox for my email and we'll take it from there. Thank you.


Walter
Community Moderator @ Dropbox
dropbox.com/support


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MoniqueWill
Explorer | Level 3
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Is anyone going to help me???

Walter
Dropbox Staff
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I can see you're in direct line with a specialist from my team so I'd suggest continuing with them with your account specific query. 

If there's anything else you'd like to ask, don't hesitate to write back Monique; we're always a post away. 

Have a great weekend!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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    MoniqueWill Explorer | Level 3
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