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Windows 11 Smart Sync Icons Missing

Windows 11 Smart Sync Icons Missing

bjehrenreich
Explorer | Level 3

Hi I'm on Windows 11 and Smart Sync works fine, the icon overlays in Explorer just don't show up. Except for one thing: If a file is Online Only, then it has this (non-dropbox?) icon:

Icon.png

 

 

 

 

 

 

That little cardboard box icon goes away if the file becomes local. But otherwise the smart-sync icons don't show up. I tried reinstalling Dropbox and nothing changed. Oh and nothing at all on folders. Any ideas?

 

EDIT: Adobe Creative Cloud has it's own cloud storage and it's icons are still there. I know Windows has a limit on these kinds of icons. Is there any way to give Dropbox priority?

3 Replies 3

Jay
Dropbox Staff

Hi @bjehrenreich, thanks for bringing this to our attention.

 

This appears to be a Windows icon, and isn't related to Dropbox itself. 

 

You can see how many overlays you have by checking this thread.

 

If you need any further assistance, please let me know!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Max Blast
Explorer | Level 3
  1. That thread has bee archived... too bad.. i have the exact same problem.

Jay
Dropbox Staff

Hi @Max Blast, the information can be found in this thread about the brown box icon.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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    Max Blast Explorer | Level 3
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