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Windows and IOS

Windows and IOS

Zsuzsa0615
New member | Level 2

Hi there,

 

Why I can't see on my Computer all datas what I can see on my phone? It's look like the Computer doesn't sync with all datas that my boss shearing with me. I can see everything on my phone (Iphone) immediately but on the Computer (Windows) not all. What is the problem? Any setting problem?

Many thanks in advance,

Zsuzsa 

3 Replies 3

Re: Windows and IOS

Jay
Dropboxer
Hi @Zsuzsa0615, thanks for contacting us!

Are the files that are on the mobile app visible when you login to the Dropbox site on the PC?

Are you certain that both devices are signed into the same account?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Windows and IOS

Zsuzsa0615
New member | Level 2

Dear Jay,

 

Thank you for your reply.

 

"Are the files that are on the mobile app visible when you login to the Dropbox site on the PC?" Yes, I can see them both site. 

Basically, I use the Dropbox from: Desktop-> Dropbox and here are not visible all the file. What is the problem? 

Many thanks in advance,

Zsuzsi

IMG_3645.jpg

Re: Windows and IOS

Jay
Dropboxer
If some files aren't syncing, then it's possible they might have incompatible characters that can't be seen on a Windows machine. 

Try checking that article and rename the files on the site if need be to see if they sync to your PC.

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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