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Yellow Sticky Notes Now Showing Up Again via DropBox App

Explorer | Level 3

Problem was marked as resolved per Dropbox employee here:

https://www.dropboxforum.com/t5/Installs-integrations/Unwanted-Notes-Showing-Up-on-PDF-Floorplan-Fil...

However issue persists.

Please advise

1 Reply 1
Highlighted

Re: Yellow Sticky Notes Now Showing Up Again via DropBox App

Dropboxer
Dropboxer

Hello @awoitte - welcome to the Dropbox Community!

The thread you linked is indeed a bit old and it was resolved back then - this is why it was marked as closed.

As I'd really like to have a better look into this, could you provide the following information?

  • Are you on the most up to date version of your device's OS? 
  • Are you on the most recent version of our mobile app as per your device's app store? 
  • Can you send me a screenshot of how the file is previewing within our mobile app, another one from how it looks like on our website and a last one from how it shows when you open it natively on your device(s)? 
  • Is this happening for all of your files, some or just one? 

I'll be waiting for your reply to further investigate! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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