Share and links

[envy17]

Hello,

I can't share anything from my dropbox, I can't create a link to share and I can't add any share with any friends folders and files .... this is unacceptable.

Please fix this, account user [removed per the Community's Guidelines]

[Jay]

Hi @BBARolando, thanks for joining the Community!

I've merged you to this thread with other users having the same issue. Would it be possible to contact you at the email associated with your forum profile?

[envy17]

Yes please,
My email adress is [personal information removed per the Community's Guidelines]

[kvanschoor]

I've had this same problem too. Please help!

[Daphne]

Did you submit a ticket as Lusil suggested, @envy17? If so, we'd need the ticket number rather than your email address.

Please note that this is a public forum, so please be careful not to post your personal info, like your email. We just removed this for your security.

Could you also submit a ticket, @kvanschoor, by following these steps?

[envy17]

I have this ticket number but i am unable to open it it won't work .... How can i open a new one because i am unable to

#11883382

[Daphne]

Did you try the steps Lusil mentioned here, to submit a ticket from your side, to see if you can receive the reply directly to your email inbox?

[Jarabin]

Hi I am having the same problem too, dropbox is saying I have exceeded the sharing limit but I havent been able to share anything. Please could you advise.

Many thanks

Julie

[Daphne]

Please submit a ticket with our Support team @Jarabin, with the steps Lusil posted here. 

Give me a shout if you have any trouble with this!

[Jarabin]

Hi Daphne,

I am unable to raise a ticket, it shows my ticket history but does not allow me to raise a new one

Thanks Julie