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Re: Zip download failed

Zip download failed

Oliviaf
New member | Level 2

I have tried literally everything to down load an album of photos. it is under 900 photos and under 20GB but nothing works. I have looked through all the forums multiple times and no matter what all I get is, "zip file failed to download". Please help!!!!!!!

1 Reply 1

Re: Zip download failed

Celeste
Dropboxer

Hi @Oliviaf, welcome to the Community! 

Is the content you are trying to download on your account, or is it shared with you via shared link or shared folder? 

If it is already in your account, let me know if you are able to sync it to a device using the Drobpox desktop application instead.

Alternatively, does the issue persist if you try the download from a different browser, or incognito window? 

Let me know, thanks!

 


Celeste
Community Moderator @ Dropbox
https://dropbox.com/support


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