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Re: a virus fixed my files in the dropbox

a virus fixed my files in the dropbox

ricardoantunes
New member | Level 2

a virus corrected my files in the dropbox, encrypted my files, how can I recover?

1 Reply 1

Re: a virus fixed my files in the dropbox

Walter
Dropboxer

Hi @ricardoantunes; welcome to our Community and sorry for the late reply.

 

To directly get to the chase, I'd suggest starting from our dedicated guide for ransomware case found in the link below:

 

https://help.dropbox.com/accounts-billing/security/ransomware-recovery

 

Let me know if you have any follow up questions, Ricardo. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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