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added another Dropbox by mistake

Explorer | Level 3

hello,

i accidentally added another drobox to ours and now our dropbox and name are changed to theirs and they can have access to our dropbox

2 Replies 2
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Re: added another dropbox by mistake

Explorer | Level 3

how to remove them?

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Re: added another dropbox by mistake

Super User II
Super User II

@admin-1 wrote:

i accidentally added another drobox to ours and now our dropbox and name are changed to theirs and they can have access to our dropbox


It sounds like you've joined a Business team account. When this happens, your account is merged into the business's account and, technically speaking, now belongs to the business. You need to have the team admin of the Business account convert your account back to an individual account. It's important that they don't simply remove you from the team. Doing so would delete your account and they would only have 7 days to recover it. They must convert your account back to an individual account.

 

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