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albums would not transfer to my new android smart phone

albums would not transfer to my new android smart phone

bruchette
New member | Level 2

hello everyone

i am having a trouble transferring my dropbox albums to my new Samsung galaxy 20

Help please

1 Reply 1

Re: albums would not transfer to my new android smart phone

Daphne
Dropboxer
Hi there @bruchette, thanks for reaching out!

If you navigate to where you would normally view your albums on the new phone, what do you see there?

Is it possible that you may have signed into another Dropbox account in the mobile app?

Let me know and we'll go from there!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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