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I am an ios user.
I'm trying to back up the album I created and saved in the 'Photos' app, but the backup doesn't work.
I set it up like the picture below, but like I set it to 'New photos only', it is uploaded only when photos are added to the album.
What is the problem and how to fix it?
Sorry for using a translator.
Hey @byeonjunho3, how are you? From what I understand, you tried to upload an entire album using your camera uploads and it's failing, right?
Since you couldn't upload a folder using our mobile app (only the pictures), can you try going under the Files tab and creating the folder and uploading the files there? Let me know how it goes!
MeganCommunity Moderator @ Dropboxdropbox.com/support
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