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can't delete recent data

can't delete recent data

cjr_r
Helpful | Level 6

I install a new OS after crash. Dropbox become full with copying new data I dont need to keep but I can'ty delete them...Cannot be delete.jpg

5 Replies 5

Re: can't delete recent data

Lori
Dropboxer
Hey @cjr_r, I'd be happy to answer this for you.

Do you mind clarifying if you wish to delete the "My Mac" folder you have there or the rest of the files? 

Keep me posted!

Lori
Community Moderator @ Dropbox
dropbox.com/support


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Re: can't delete recent data

rajputaman04
Explorer | Level 4

Damm even I am having a similar kind of issue, I have searched all over the internet and even have posted on number of threads on different forum, no solution seems to work. I am really frustrated, can anyone of you here help me resolve this issue, I am very much tired now.  get-mobdro.com

Re: can't delete recent data

cjr_r
Helpful | Level 6

I don't understand what you mean exactly.

I had to re-install Dropbox on iMac after big trouble with Big Sure.

I share this Dropbox with 3 devices (iMac, iPhone, iPad).

As soon I login it has immediately copy/sync many files from the new install macOS Big Sure, adding and totally fill up my free  Dropbox account.

I want to delete most of those data. I see that it says too that deleted files in Dropbox will also delete fileson every others disks: iMac, iPhone, iPad !

It's totally crazy and anyway I can't find any "Delete" option/button.

Some help would be very welcome

Re: can't delete recent data

Lori
Dropboxer

Hey @rajputaman04 & @cjr_r, I hope you're doing well! 

It seems you're talking about our Computer Backup feature @cjr_r.

Can you take a look into this Help Center article on how you can disable it, and let me know if you have any questions? 

Also @rajputaman04, can you clarify if the same thing happens on a different browser? 

 

Can you send me a screenshot of what you see when you click the ellipsis (...) on the website? 

 

Thanks!


Lori
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: can't delete recent data

cjr_r
Helpful | Level 6

Apparently, after used and choose in Preferences, I'm able to delete Data.

It'll take time because I must check and delete data one by one to be sure not making mistake...

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Top contributors to this post

  • User avatar
    cjr_r Helpful | Level 6
  • User avatar
    Lori Dropboxer
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    rajputaman04 Explorer | Level 4
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